Evaluation on the Effectiveness and Usability of the Developed Collaborative Interaction Management System

Main Article Content

Salvacion Mata-Domingo


A Collaborative Interaction Management System (CIMS) is a system that potentially provide some assistance to the teachers in managing the student’s collaborative interaction in forum discussions. The projected main function of the CIMS is to provide tools that automatically gauge the quality of interaction as reflected in student’s individual contributions so as to make it easier for the instructor to make judgments on the effectiveness of the collaborative process. This study aims to assess   how effective and usable is the developed CIMS based on the evaluation of faculty and students. The descriptive research design is utilized in this study. The five-point Likert scale is used and the gathered data are statistically interpreted through the utilisation of a weighted mean. The sample population of this study is the one hundred twenty participants coming from the different universities in the area where the survey was conducted. The researcher adopted a survey instrument made by some software specialists. The bases of the instrument are some of the characteristics listed on the software quality model of ISO 9126. These are the functionality, usability and the reliability. Each of these software characteristics is described by some indicators to obtain the responses of the participants. The overall evaluation of the participants displayed the weighted mean of 4.0, thus it can be concluded that the functionality, usability and reliability of the software is very good.

Article Details

How to Cite
MATA-DOMINGO, Salvacion. Evaluation on the Effectiveness and Usability of the Developed Collaborative Interaction Management System. Research in Social Sciences and Technology, [S.l.], v. 3, n. 1, p. 122-133, apr. 2018. ISSN 2468-6891. Available at: <http://ressat.org/index.php/ressat/article/view/347>. Date accessed: 27 apr. 2018.


American Heritage Dictionary of the English Language. (2016). Fifth Edition. Houghton Mifflin Harcourt Publishing Company. Retrieved September 2016 from http://www.thefreedictionary.com/technical
Bala, A. and Chana, I. (2012). Fault Tolerance- Challenges, Techniques and Implementation in
Cloud Computing. IJCSI International Journal of Computer Science, 9(1). ISSN
(Online): 1694-0814. www.IJCSI.org.
Baytak, A., Tarman, B., & Ayas, C. (2011). Experiencing technology integration in education: Children's perceptions. International Electronic Journal of Elementary Education, 3(2), 139-151.
Bocar, A C and Biong, C.T. (2015). Role of information and communication technology: Its impact on S\students’ learning and the extent of effects to social, recreational and sports activities. American Journal of Information Science and Computer Engineering, 1(2), pp. 59-67. Retrieved July 2016 from http://www.aiscience.org/journal/ajisce
Britain, S. & Liber, O. (2003). A framework for pedagogical evaluation of virtual learning environments. Retrieved June 2015 from http://www.leeds.ac.uk/educol/documents/ 00001237.htm
Chua, B. B. & Dyson, L. E. (2004). Applying the ISO 9126 model to the evaluation of an e-learning system. ASCLITE Conference Proceedings. Retrieved May 2015 from https://www. ascilite.org/conferences/perth04/procs/chua.html
Davis, F.D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. Management Information Systems Research Center, 13(3), pp. 319-340. DOI: 10.2307/249008. Retrieved August 2015 from http://www. jstor.org/stable/249008
Mabrito, M. (2006). “A study of synchronous versus asynchronous collaboration in an online business writing class”. The American Journal of Distance Education, 20(2), 93-107
McCall, J. (1977) ISO 9126 Software Quality Characteristics. Retrieved March 2015 from
Murphy, E. & Jerome, T. (2005) Assessing students' contributions to online asynchronous discussions in university-level courses. Electronic Journal of Instructional Science and Technology, 8. Retrieved September 1, 2014, from http://www.usq.edu.au/electpub/e-jist/docs/vol8_no1/commentary/ stu_contrib_ansynch.htm
Tarman, B. (2009). The Digital Divide in Education, ERIC (ED508213).
Tarman, B., Baytak, A. (2011). The New Role of Technology in Education: Social Studies Teacher Candidates’ Perceptions, Gaziantep University Journal of Social Sciences, 10 (2),891-908.
Tarman, B. (2012). Effective leadership in culturally diverse schools. Energy Education Science and Technology Part B: Social and Educational Studies, 4(2), 1103-1114.
Tullis, T. and Stetson, J.N. (2006). A Comparison of Questionnaires for Assessing Website Usability. Retrieved September 2015 from https://www.researchgate.net/publication/ 228609327_A_Comparison_of_Questionnaires_for_Assessing_Website_Usability
Valenti, S., Cucchiarelli, A. & Panti, M. (2002). Computer Based Assessment Systems Evaluation via the ISO9126 Quality Model. Journal of Information Technology Education, 1(3), 157-175.
What role does technology play in our lives? (2017). IAC Publishing, Retrieved July 2017. LLC. From https://www.reference.com/world-view/role-technology-play-livesa6e4ca6f4c2593 ca?qo=contentSimilarQuestions#
Yucel, C., Acun, I., Tarman, B., & Mete, T. (2010). A model to explore Turkish teachers' ICT integration stages. Turkish Online Journal of Educational Technology, 9(4), 1-9.

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.